Privacy Policy

Table of Contents

Introduction
Information We Collect
How We Use Your Information
Data Sharing and Disclosure
Health and Wellness Data
Data Security
Data Retention
User Rights and Choices
Cookies and Tracking Technologies
Children's Privacy
International Users
Changes to This Policy
Limitation of Liability
Contact Us
Consent

1. Introduction

Welcome to Wellify. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our application and related services.

Wellify provides health and wellness tracking, coaching, and community features. This policy applies to all users of the Wellify app worldwide and is designed to comply with and support industry-leading standards and regulations including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Health Insurance Portability and Accountability Act (HIPAA), and System and Organization Controls 2 (SOC 2).

2. Information We Collect

We collect information in the following ways:

a. Account Registration Information

Full name
Email address
Password
Date of birth
Gender (optional)

b. Health and Wellness Tracking Data

Physical activity and fitness data
Sleep patterns
Mood and mental health input
Nutrition and hydration logs
Goals and progress metrics

c. Usage Analytics and Behavior Tracking

App usage behavior
Feature interactions
Session length and frequency

d. Device Information and Identifiers

Device type and operating system
Unique device identifiers
IP address

e. Location Data

GPS data (if location tracking is enabled by user)

f. Communication Data

Messages exchanged within the app (forums, support, coaching)
Feedback or survey responses

g. Payment Information

Billing details and transaction history (if premium features are purchased)

3. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Wellify app and services
Personalize user experience and content
Deliver coaching insights and health recommendations
Process payments and subscriptions
Send updates, alerts, and support responses
Monitor compliance with our Terms of Use
Conduct research and analytics (aggregated and anonymized)

4. Data Sharing and Disclosure

We may share your information with:

a. Service Providers

Cloud hosting services
Payment processors
Customer support platforms

b. Authorized Third Parties

Wellness partners (only with your explicit consent)
Research institutions and employers (aggregated, non-identifiable data only), to support employee wellness programs and corporate health initiatives

c. Legal Compliance

Government authorities if required by law
To protect rights, safety, and security of Wellify or its users

We do not sell your personal data.

5. Health and Wellness Data

Health data is treated with the highest level of confidentiality and is processed in accordance with HIPAA where applicable. We require your explicit consent to collect, process, or share sensitive health information.

6. Data Security

We implement technical and organizational measures to secure your data:

End-to-end encryption for sensitive data
Secure data storage with regular backups
Access controls and two-factor authentication
Regular audits and vulnerability assessments
Internal practices aligned with SOC 2 controls for data integrity, availability, and confidentiality

However, no method of transmission is 100% secure. We encourage you to use a strong password and keep your account information private.

7. Data Retention

We retain your data only as long as necessary:

Account data is retained while your account is active
Health tracking data may be stored for historical reference unless deleted by you
We may retain certain data longer if required by law or contractual obligations

You may request deletion of your data at any time.

8. User Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access your personal data
Correct inaccurate information
Delete your data (right to be forgotten)
Restrict or object to data processing
Port your data to another service

To exercise your rights, email us at privacy@wellify.com.

9. Cookies and Tracking Technologies

Wellify uses cookies and similar technologies for:

Authentication and security
User preferences
Analytics and performance

You can control cookies through your device or browser settings. Disabling cookies may affect app functionality.

10. Children's Privacy

Wellify is not intended for use by individuals under the age of 18 (or equivalent minimum age in your jurisdiction). We do not knowingly collect data from minors.

11. International Users

Wellify operates globally. If you are accessing our app from outside the United States, your data may be transferred to, stored, and processed in the U.S. or other countries. We comply with international data transfer laws and ensure appropriate safeguards are in place.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will:

Post the updated policy in the app and on our website
Update the "Effective Date"
Notify users of significant changes via email or app alerts

13. Limitation of Liability

To the maximum extent permitted by applicable law, Wellify and its affiliates, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, business opportunities, or anticipated savings, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

Your access to or use of or inability to access or use the services;
Any conduct or content of any third party on the services;
Any content obtained from the services;
Unauthorized access, use, or alteration of your transmissions or content.

Our total liability for any claim arising out of or relating to the use of our services shall in no event exceed the lesser of the amount you paid us, if any, for the services in the twelve (12) months preceding the claim, or one hundred U.S. dollars (USD $100).

Note: Additional terms regarding liability, indemnification, and dispute resolution are addressed in our Terms of Service.

14. Contact Us

If you have any questions or concerns about this policy or your data, please contact us at:

Wellify Privacy Team
Email: privacy@wellify.com

15. Consent

By using Wellify, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree, please do not use our services.

Thank you for trusting Wellify with your wellness journey.